NZUMILE, J. M.; TAIFA, I. W. STRATIFICATION OF STUDENTS’ SATISFACTION REQUIREMENTS USING THE KANO MODEL. Business Education Journal, [S. l.], v. 7, n. 1, 2021. Disponível em: http://cbe.ac.tz/bej/index.php/bej/article/view/247. Acesso em: 8 may. 2024.