MATHEW LASHAYO, D.; RAPHAEL ATHMAN MHINA, J. INVESTIGATION OF FACTORS INFLUENCING SATISFACTION AND LOYALTY TOWARD USE OF ENTERPRISE RESOURCE PLANNING SYSTEMS: A CASE OF TANZANIAN HIGHER EDUCATION INSTITUTIONS: ERP system, EMS, IS quality, perceived usefulness, social influence, user satisfaction, user loyalty, IFM. Business Education Journal, [S. l.], v. 9, n. 1, 2023. Disponível em: http://cbe.ac.tz/bej/index.php/bej/article/view/435. Acesso em: 9 may. 2024.