Business Education Journal http://cbe.ac.tz/bej/index.php/bej <p>The Business Education Journal (BEJ) is a peer reviewed journal which aims at providing management trainers, consultants, practicing managers,students, general public with a scholarly forum for an exchange of ideas and experiences. By so doing it is expected that, the Journal will attempt to fill the vacuum, which is now so well pronounced in African countries, of lack of relevant management and business information for managers, management experts and students. Other areas to be covered by the editorial are Legal and Industrial Metrology, Laws, and Social Studies.</p><p> </p><p>Themes that will guide the specific issues of the Journal shall be generated by involving the stakeholders and reviewed by the Editorial Board on annual basis. The themes shall form the basis for preparing “Call for Papers”.</p><p> </p><p>The Journal will be published twice a year, that is, one issue in March and September.</p> College Of Business Education en-US Business Education Journal 2546-2180 INVESTIGATION OF FACTORS INFLUENCING SATISFACTION AND LOYALTY TOWARD USE OF ENTERPRISE RESOURCE PLANNING SYSTEMS: A CASE OF TANZANIAN HIGHER EDUCATION INSTITUTIONS http://cbe.ac.tz/bej/index.php/bej/article/view/435 Enterprise resource planning (ERP) systems are developed to accomplish and integrate business processes across institutions’ functions and settings. Higher Education Institutions (HEIs) are one of the recent institutions which have deployed ERP systems. Many studies on ERPs in HEIs have concentrated on intention to use, usage and continuous usage, with little attention to user satisfaction and loyalty over ERP systems. Based on Information System (IS) success literature and enriching it with other factors, this study develops a framework to examine the effects of IS quality factors, perceived usefulness, and social influence on users’ satisfaction and loyalty toward ERP systems’ use. The snowball technique was employed to gather the perceptions of 163 Institute of Finance Management (IFM) employees. The results indicate that social influence has a medium impact on both satisfaction and loyalty of employees who are using ERP systems. Perceived usefulness and satisfaction also greatly impact satisfaction and loyalty, respectively. The major contribution of this study was to investigate the factors affecting satisfaction and loyalty over ERP systems in HEIs in one setting. The implication of theory and practice and future studies are discussed. Deogratius Mathew Lashayo Julius Raphael Athman Mhina Copyright (c) 2023 Business Education Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2023-11-29 2023-11-29 9 1 EVALUATING THE EXTENT OF ADOPTION AND INTEGRATION OF ARTIFICIAL INTELLIGENCE CONTENT INTO COMPUTING CURRICULA IN HIGH EDUCATION INSTITUTIONS IN TANZANIA: A FOCUS ON THE DESIGN AND DELIVERY OF ACADEMIC PROGRAMMES http://cbe.ac.tz/bej/index.php/bej/article/view/431 Profound knowledge and skills related to Artificial Intelligence (AI) will be an enabler in promoting product manufacturing and service delivery in the fourth industrial revolution. The fundamental institutions mandated to provide knowledge and skills, such as AI, are Higher Educations Institutions (HEIs). Most HEIs are expected to provide knowledge and skills through the academic programmes they offer. However, the extent of incorporation of AI content during the designing and delivering educational programmes in HEIs in Tanzania is little known. Therefore, this study aimed to evaluate the extent of adoption and integration of AI content in computing curricula in HEIs in Tanzania. It employed a purposive sampling technique to select ten (10) HEIs. The results indicated that the incorporation of AI content into computing (ICT-related) programmes is low (i.e., less than 16.6% of all total taught modules) at undergraduate and graduate levels, while 60% of ICT-based instructors have only 25% of required knowledge and skills to deliver AI-based modules. Surprisingly finding revealed that no HEIs in Tanzania have designed an explicitly AI-based programme. The value of this study lies in informing different stakeholders and the entire public of the extent of incorporation of AIs in the design and delivery of computing programmes in HEIs, specifically in Tanzania. Deogratius Mathew Lashayo Julius Raphael Athman Mhina Copyright (c) 2023 Business Education Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2023-11-17 2023-11-17 9 1 COMMUTING DISTANCE AND JOB SATISFACTION AMONG TEACHERS IN TANZANIA http://cbe.ac.tz/bej/index.php/bej/article/view/433 This study sought to examine the effects of commuted distance on teachers’ job satisfaction in Tanzania. The study was carried out in Songwe Region using a cross-sectional survey design. A sample size of 68 respondents was determined using a Cochran formula from a population of 84 teachers, and were drawn using simple random sampling. The data were collected using closed-ended questionnaires. Descriptive statistical analysis was employed to analyse the demographic data, and respondents’ attitudes on commuted distances. Binary logistic regression was used to measure the effects of commuting distance on teachers’ job satisfaction. The findings reveal that, teachers who commute to a distance of 1to 3km from home to workplace have the highest mean satisfaction score of 3.87, and the Standard Deviation of 1.183. Again, teachers who commute to a distance of 100-399km from workplace to their domiciles have the highest mean satisfaction score of 3.60, and the Standard Deviation of 1.271. The findings also reveal a substantial relationship between commuting distance and teachers' job satisfaction as shown by odds ratio (Pseudo-R2 = 0.367). The study establishes that teachers who commute short distance from home to workplaces are more satisfied with their jobs than those who commute long distance from home to workplaces. Not only that but also, teachers who commute short distance from workplace to place of domicile are more satisfied with their job than those who commute long distance from workplace to place of domicile. Thus, based on the findings, a plausible conclusion can be drawn that commuting distance has effect towards teacher’s job satisfaction in Songwe Region. The study recommends that; employers should take into account commute distances while employing teachers in a nationwide arrangement. Finally, studies on approaches to lessen teachers' commuting distance challenges are suggested to increase employers’ awareness and teachers' job satisfaction. George Mrope Copyright (c) 2023 Business Education Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2023-11-17 2023-11-17 9 1 EXPLORING THE CHALLENGES FACED BY MANUFACTURING COMPANIES IN IMPLEMENTATION OF GREEN TRANSPORTATION IN DAR-ES-SALAAM, TANZANIA. THE CASE OF BAKHRESA FOOD PRODUCT LIMITED http://cbe.ac.tz/bej/index.php/bej/article/view/434 Despite the crucial role that manufacturing companies have played in the adoption of green supply chains, it appears that manufacturing companies have not fully leveraged this duty to ensure green transportation. This study uses Bakhresa Foods Product Limited as a case study and offers guidance to better understand the challenges industrial companies encounter while implementing green transportation. Using a qualitative case study technique and a purposive sample size of 60 respondents, data was collected through in-depth interviews, focus group discussions and non-participant observation. The MAXQDA 20 application was used to conduct content analysis utilizing thematic analysis. Bakhresa Food Product Limited faces both internal and external obstacles, according to our findings. Internal obstacles included inadequate route planning and scheduling, poor vehicle maintenance, financial constraints, an under-resourced transportation planning department, a lack of a clear goal, poor teamwork, and outdated technology. External challenges are weak legal enforcement and assistance, poor infrastructure and inadequate cooperation between transport players, inadequate parking spaces, insufficient connectivity between the transport network, and unclear road use signs. The companies must maintain their cars and provide staff with training in order to overcome the aforementioned complications. Companies must therefore employ log books for accurate route planning and scheduling. Additionally, the Traffic Police should make sure that all rules and laws governing transportation are strictly enforced in order to control vehicles that do not adhere to the standards necessary to reduce the emission of harmful gases, such as the construction of well tarmac roads to facilitate the movement of raw materials and finished goods. Ibrahim M. Issa Copyright (c) 2023 Business Education Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2023-11-17 2023-11-17 9 1 APPLICATION OF INSTITUTIONAL THEORY VARIABLES IN MICROFINANCE INSTITUTIONS STUDIES: A SYSTEMATIC LITERATURE REVIEW http://cbe.ac.tz/bej/index.php/bej/article/view/430 The study employed a systematic literature review to assess the application of institution theory variables in microfinance institution studies. Using the keywords "institutional theory" and "microfinance institutions," 39 articles were extracted from Google Scholar, Emerald Insights, Taylor & Francis Online, and Sage databases. The paper used a manual search technique and content analysis to ensure relevant studies were identified. The study reveals that most microfinance scholars agree that institutional theory is essential for promoting microfinance institution variables, but few disagree. The findings indicate that scholars researched some variables more than others because of their importance to microfinance institutions. The analysis demonstrates that several microfinance scholars have linked institution theory and loan repayment because it is a major problem threatening microfinance institution operations. The findings indicate that few studies have applied institutional theory to assess microfinance institution performance. The results further reveal that microfinance service variables such as savings and deposits, microinsurance and remittances are rarely researched. Furthermore, the findings indicate that institutional theory partially covers sustainability, interest rate, efficiency, profitability, outreach, and credit risk management. Applying institutional theory to diverse MFI variables will enable exhaustive policy recommendations and overcome microfinance institutions' challenges. Joseph Magali Copyright (c) 2023 Business Education Journal https://creativecommons.org/licenses/by-nc-nd/4.0 2023-11-17 2023-11-17 9 1