Mr. Aloyce Gerald is a seasoned business operations and administration manager with over 23 years of experience. He holds a Bachelor of Business Administration (BBA) and a Diploma in Business Administration (DBA), both obtained from the College of Business Education (CBE), Dar es Salaam. His professional journey is marked by a strong focus on customer satisfaction, ensuring that services and products meet and exceed customer expectations.
His commitment to continuous improvement is demonstrated by his training in Total Quality Management (TQM) at SGA Academy and his exposure to ISO certifications, specifically ISO 9001:2015 and ISO 4236:2021. He has also completed various international training programs, enhancing his ability to manage diverse organizational environments. His expertise spans managing ten different organizational setups across Tanzania, where he has successfully led teams through training, coaching, and mentoring.
However, known for his cost-conscious approach, he emphasizes the efficient use of organizational resources, advocating for spending only when necessary. He is also trained in SHEQ (Safety, Health, Environment, and Quality), which has equipped him with skills to identify risks and implement mitigation strategies.
Mr. Aloyce is dedicated to transparency, integrity, and accountability, adhering to a strict code of ethics. His belief in continuous learning and feedback as essential tools for growth is encapsulated in his personal slogan: “No feedback, No business.” His leadership style ensures the alignment of organizational goals with stakeholder expectations, driving sustainable business success.